Cancellation

Cancellation Policy – XENXO

At XENXO, we understand that sometimes customers may need to cancel their orders. Our cancellation policy is designed to provide a simple and smooth experience.

Order Cancellation

Customers can request order cancellation within 24 hours of placing the order.

To cancel an order, please contact our customer support team with your order number and registered email address.

After Order Processing

Once an order has been processed, packed, or shipped, it cannot be cancelled.

Customers can follow our Return & Refund Policy after receiving the product (if eligible).

Refund for Cancelled Orders

If your cancellation request is approved, your refund will be processed to the original payment method within 7 business days.

Refund processing time may vary depending on your bank or payment provider.

XENXO Rights

XENXO reserves the right to cancel any order due to:

✓ Product unavailability
✓ Incorrect pricing or product information
✓ Payment issues
✓ Suspicious or unauthorized transactions

In such cases, customers will be notified and eligible refunds will be processed.

Contact Us

For any cancellation-related questions, please contact us:

📧 Email: support@xenxo.store

Thank you for shopping with XENXO. Your satisfaction and trust are important to us.