Shipping policy

Shipping Policy – XENXO

At XENXO, we are committed to delivering your order as quickly, safely, and smoothly as possible. Our goal is to provide a reliable shopping and delivery experience for every customer.

Order Processing Time

All orders are processed within 1–2 business days.

Orders are not shipped or processed on Sundays and public holidays.

Shipping Time

Our standard delivery time is approximately 7 days after the order has been processed.

Delivery time may vary depending on the customer’s location and courier service availability.

Shipping Coverage

We provide international shipping.

Shipping availability and estimated delivery timelines may vary depending on the destination country or region.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed during checkout before completing your purchase.

Order Tracking

Once your order has been shipped, tracking details will be shared through email or SMS.

Tracking information may take 24–48 hours to update after shipment.

Delays

Sometimes unexpected delays may happen due to customs processing, weather conditions, courier issues, or other circumstances beyond our control.

We always work to ensure your order reaches you as soon as possible.

Incorrect Address

Please make sure your shipping address and contact details are correct before placing your order.

XENXO is not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us

For any shipping-related questions or support, please contact us:

📧 Email: support@xenxo.store

Thank you for shopping with XENXO. We appreciate your trust and support.